James D. Smith

7606 Main Street 

Grovetown, GA 30813 

Email: jdsmith989@gmail.com

Cell:  (706)836-4255

 

Work Experience

 

Visual Awareness Technologies & Consulting (02/11/13 – Present)

Telecommunications Mechanic II

Supervisor: Terry Ryan – (706)791-3311 Contact: Yes

Hours per week: 40

 

Performs duties as Telecommunications Mechanic II to provide technical support at all locations to ensure daily operation and maintenance of the Fixed Technical Internet (FTI) EPLRS networks. Technical support personnel will be responsible for the maintenance, inventories, and accountability of all assigned equipment. Establish the FTI networks by placing EPLRS RS into operation. Manage the FTI networks utilizing the ENM. Initialize and operate the ENM for the EPLRS networks. Track, update, and install ENM Libraries. Utilize KOK-13, KOI-18, SKL, KOK-23 and AN/CYZ-10 with ANCD software. Generate issue, account for, destroy, and document all COMSEC key material. Perform bi-monthly inventories and maintenance inspections of all assigned CCI equipment. Complete documentation for turn-in, and receive equipment for repairs. Provide assistance to users on troubleshooting EPLRS and ENM issues. Input, track, and request maintenance of assigned equipment into Maximo. Track daily and monthly unit utilization. Instruct EPLRS Capabilities Class to the Signal Captains Career Course (SCCC). Assist at the EPLRS Course when needed.

 

University Hearth Care Systems (04/09/12 – 02/09/2013)

Epic Credentialed Trainer

Augusta, Georgia United States

Supervisor: Amee Brown – 706-774-8356 Contact: Yes

Hours per week: 40-50

 

Performs duties as EPIC Credentialed Trainer in training hundreds of end users on EPIC Electronic Medical Records (EMR). Training all levels of clinical end users to include Physician/Providers, Nurses, Respiratory Therapists, Surgeons, Anesthesiologists, Residents/House Staff, PA’s, Nurse Practitioners, Hospital Unit Clerks, non-licensed staff in EPIC Ambulatory and Inpatient Orders. Work with Principal Trainer to make adjustment to training materials and provide additional training materials (I.E. out of class exercises) to enhance training. Provide one on one tutoring when necessary. Provide Go-Live support 2 to 4 weeks after training is completed.

 

-Proficient in Inpatient Orders and Unit Clerk applications.

-Deliver comprehensive training and provide front-line support to doctors and nurses converting to        new electronic medical records

-Utilize classroom management skills to successfully train all levels of computer users.

-Assess training and develop strategies for every trainee to complete the program.

-Design and implement training materials to improve learning.

-Consistently receive high ratings from trainees and managers

-Provided Go-Live Support to all end users.

 

United States Army, Headquarters& Alpha, 369^th Signal Battalion (04/18/ 2005 – 06/01/2012)

Training Instructor / Writer

Fort Gordon, Georgia United States

Supervisor: James Polnitz – 706–791-6855 Contact: Yes

Hours per week: 60

Clearance: Top Secret

 

 Served as an Instructor/Writer Conducted training and academic counseling, updated student records for 25C Initial Entry students for teaching the knowledge, skills and techniques necessary for the installation, operation, troubleshooting and maintenance. Presented group-paced instruction to over 600 AIT, Army Reserve, National Guard and other students; ensuring instruction is IAW Army, TRADOC, Post, and Brigade regulations. Resolves issues, problems and answers inquiries from higher echelon, supporting organizations, and subordinates. Coordinated and scheduled remedial and one-on-one training with company operations for soldiers exhibiting difficulty in learning. Completes student cards, individual training records and counsels students on performance and behavioral issues. Serves as Maintenance Coordinator, directs and coordinates the scheduling of services and repairs of over 2000 pieces of secure and non-secure equipment and 7 training facilities with supporting external agencies such as (TASC/DPW/DOIM/IAP) in order to meet mission readiness. Facilitates equipment inventories with the Branch Chief/Brigade S4 and maintains 100% accountability of over $5,000,000.00 in equipment. Works hand-in-hand with 25C Training Developers providing technical expertise in implementation of new equipment and the development and revision of training materials associated with Lesson Plans, Practical Exercises, and CTIs in all annexes. Served as Safety Officer directly responsible for ensuring the compliance of all OSHA, HAZMAT and safety regulations is met by personnel. Generates and prepares correspondence and reports to higher command. Expertise in ASAT, SAT, MS Word, Excel, Power Point, Access, Outlook, and Internet Explorer.

 
-Serves as Safety Officer, Unit Prevention Leader, Coordinator, COMSEC Custodian and Key Custodian ensuring the compliance of all regulations are met by all personnel.

- Expertise knowledge in operating Force XXI Battle Command Brigade and Below (FBCB2) and Blue Force Tracker.

-Expertise in operating the AN/PRC-150, AN/PRC-148, AN/PRC-152, PSN-13, SKL (PYQ-10)

 

HHC, U.S. Army Garrison, Fort Gordon (04/18/2004- 04/17/ 2005

Operation NCO

Fort Gordon, Georgia United States

Supervisor: MSG Nola F. Bowen Contact: No

Hours per week: 48

 

Served as an Operation NCO responsible for monitoring of all e-mail traffic and communications in the Installation Operation Center (IOC); provided notification to POC lists and Installation Operation Center log of events; assumes duties as shift NCOIC and Battle NCO. Update lists and plans to include communications as required for the Installation’s Force Protection Plan. Trained new personnel on mission, duties, and responsibilities of Installation Operations Center. Install, operate and maintained all the electronic and radio systems.     

 

-Special Events Coordination; Barrier Plan; Force Protection Planner

-Assist with emergency service

-Responsible for implementing all power point presentation on telecommunication operations throughout the Post.      

 

HHT, 3-6 CAV Camp Humphreys (05/2002 – 03/2004

Communications Shop Foreman

Camp Humphreys, South Korea 

Supervisor: SFC George W. Winnfield – 706-627-1012 Contact: Yes

Hours per week: 40

Clearance: Secret

 

Served as an Assistant Communications Chief in a forward deployed Apache Longbow Cavalry Squadron. Responsible for maintaining readiness and reliability of section equipment in support of all training events and contingency missions. Served as maintenance NCO for equipment worth in excess of $7,000,000 dollars; responsible for the training, health, and welfare of ten soldiers and two NCOs. Approved and schedule leaves for military soldiers and processed NCOERs for my NCO that I rate. Supervised, trained and professional development of 12 soldiers on their assigned jobs and tasks for 12 months. Wrote Non-Commissioned Officer Enlisted Reports (NCOERs) for NCOs, as well as annual professional reports and performance awards. Maintained 100% Operational Readiness with RETRANS for all operations.       

 

-Served as Platoon Sergeant in the absences of Communications Chief

-Comsec Custodian, Key Control and Voting Assistances NCO

-Squadron SOFA Representative

-EEO Representative  

 

Education

College/ University

Troy State (05/01/ 2004 – 05/01/2010)

Fort Gordon, Georgia 

United States 

Degree: NA

Semester Hours: 60

 

Brenau University (06/24/2014- 09/04/16)

Augusta, Georgia

United States

Degree: AA

 

Description: Web page design; Electronic Testing Procedures; Principle of Supervisor; Data Communication System Troubleshooting and Maintenance; Electronic System troubleshooting and Maintenance; Personnel Management; Telephone Line Field Installation, Business Administration; Principles of Accounting

 

High School

Heritage High School (08/01/1985-06/21/1989)

Conyers, Georgia 

United States 

Degree: High School Diploma

 

References: References available upon request

 

Additional Information

 

09/04/2013 – SERE 100.1 Level A Code of Conduct Course

08/15/2013 – 70Hrs COMSEC Account Managers Course (CAM)

08/30/2013 – 80Hrs Local COMSEC Management Software Course (LCMS)

03/01/2013 – Sexual Harassment Training (SHARP)

12/08/2011 – Alcohol and Substance Abuse Program (ASAP)

09/03/2013 – AT Level-1 Awareness Training

08/20/2011 – Accident Avoidance Course For Army Motor Vehicle Drivers

03/01/2013 – WNSF Safe Home Computing Course

03/01/2013 – Portable Electronic Devices and Removable Storage Media

03/01/2013 – WNSF Personally Identifiable Information (PII) Course

03/01/2013 – Army G3 Computer Security Training

08/20/2011 – Thumb Drive Awareness Virtual Training Course

03/01/2013 – WNSF Phishing Awareness Course

03/01/2013 – DOD Information Assurance Awareness

02/27/2013 - OPSEC Awareness

02/25/2013 - Annual DOD Cyber Awareness Challenge Exam

08/19/2011 – Composite Risk Management Basic Course

08/19/2011 – Additional Duty Safety Course

10/21/2005 – 40Hrs Unit Prevention Leader Certification Course     

08/05/2005 - 240Hrs EPLRS System Planner’s Course/ ENM Operator’s Course

04/28/2005 – 16Hrs Support Cadre Training Course (SCTC)

03/14/2005 – 80Hrs Total Army Instructor Training Course (ITC)

11/07/2002 - 160Hrs Radio OPR/ Maintainer Course Phase 1& 2 (BNCOC)

05/14/2001 – 45Hrs Risk Management and Safety Course

09/09/1999 – 20Hrs the Family of Medium Tactical Course (FMTV)

09/30/1999 – 40Hrs Combat Lifesaver Course (CLS)

08/30/1999 – 40Hrs Corrections Course

05/01/1998 – 40Hrs Standard Army Training System (SATS)

07/26/1995 – 240Hrs Primary Leadership Course (PLDC)

03/27/1995 – 50Hrs Defense Reutilization & Marketing Systems Course

04/01/1993 – 28Hrs Computer Fundamentals

09/02/1992 - 454Hrs Single Channel Radio Operator Course

11/20/1991 – 360Hrs Water Treatment Specialist Course

09/12/1991 – Basic Training Course

 

AWARDS:

03/30/1995 to present - Army Commendation Medal (4)

05/10/1995 to present –Army Achievement Medal (3)

05/21/1995 to present – Army Good Conduct Medal (6)

06/15/1995 to present – Southwest Asia Service Medal

06/20/1994 to present – Driver Badge

 

CERTIFICATES

06/16/2010 - CPR certified (cardiopulmonary rescitation)

11/20/1997 – Introdution to Networking

 

LICENSE:

05/01/2004 Fort Gordon Driver License

 

OTHER INFORMATION:

11/06/2004 – 11/01/2005 Volunteer helped the Fort Gordon Family Childcare Program/Lending Library and assisted with fund raising activities 

08/01/2008 – 05/01/2010 Volunteered at New Life Christian Center helped with the youth groups during Church Services. Helped serve food and or monitor for the rides on Family Fun Day.  

08/15/2008 – 05/10/2013 Volunteer at Cedar Ridge Elementary School help with holiday decorating and assist PTO with special events

08/21/2009 – 05/21/2010 Volunteer at Grovetown High School helped chaperone during football games and field trips.

08/06/2013 – Present Volunteer at Grovetown Middle School helped chaperone, decorating and PTO function with special events.